Shipping policy
Shipping Policy (UK)
Last updated: 09/06/2025
Thank you for shopping with DstylesUK . This Shipping Policy outlines the terms and conditions relating to the delivery of your order.
1. Order Processing Time
We aim to process all orders within [1–3 business days]. Orders are not dispatched on weekends or public holidays.
During busy periods (e.g. sales, Christmas), dispatch times may be slightly longer. If there is a delay, we’ll contact you via email.
2. Delivery Options & Costs
We currently deliver within the United Kingdom. Delivery options are available at checkout and may include:
| Delivery Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Delivery | 2–4 working days | £6.99 |
| Express/Next Day | 1–2 working days | £9.99 |
| Free Shipping | Orders over £125 | FREE |
Note: Delivery times are estimates and may vary depending on location and courier performance.
3. Delivery Partners
We use trusted couriers such as Royal Mail, Hermes (Evri), and ParcelForce to deliver your order safely.
4. Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable). You can use this to follow your parcel's journey.
5. Missed or Failed Deliveries
If no one is available to receive the parcel, the courier will typically leave a calling card or email with redelivery or collection instructions. Please follow the courier’s guidance to avoid return-to-sender delays.
6. International Shipping
We currently do offer international shipping.
(If applicable: We ship to selected countries. International delivery times and costs vary by destination and will be calculated at checkout. Customers are responsible for any customs duties or taxes.)
7. Delays or Issues
We are not responsible for delays caused by courier services, weather conditions, or external factors beyond our control. However, we’ll do our best to assist you if your parcel is delayed or lost.
8. Damaged or Missing Items
If your order arrives damaged or is missing items, please contact us within 48 hours of delivery. Include your order number, a description of the issue, and photographs where possible.
9. Contact Us
For any shipping-related queries, please contact our support team:
Email: Dstyles457@gmail.com
Phone: +44 7563540235
